Star Health & Allied Insurance Company Limited

Star Health & Allied Insurance Company Limited is one of the leading private health insurance companies in India founded in 2006. In fact, it is the first standalone health insurance provider in the country. The company focuses on meeting the specific needs of the Indian market by offering innovative services and products in health, personal accident, and travel insurance (both overseas and domestic).

As specialists in health insurance, they ensure timely assistance during health emergencies. They offer insurance products for individuals, families, and corporations, covering a wide range of market sectors. They operate through various channels, including digital platforms, aggregators, and brokers, to cater to the needs of all sections of society.

In addition to its comprehensive range of specialist products and health insurance plans, Star Health goes the extra mile to provide value-added services. They provide exceptional customer service to cater to the needs of the customers. In this digital era, the company has embraced the latest trends and technologies to ensure high-quality service, easy access, and a seamless user experience for all its customers.

In addition to its comprehensive range of specialist products and health insurance plans, Star Health goes the extra mile to provide value-added services. They provide exceptional customer service to cater to the needs of the customers. In this digital era, the company has embraced the latest trends and technologies to ensure high-quality service, easy access, and a seamless user experience for all its customers.

Awards & Recognitions

Star Health & Allied Insurance Company Limited has been recognized and honoured with several prestigious awards for its outstanding contributions to the insurance industry. Here are some of the notable accolades they have received –

• In 2023, they were awarded the "Digital Innovation of the Year (Health Insurance)" for their exceptional commitment to serving the diverse needs of the Indian population.

• In 2022, they won “Best of Bharat Awards” - a testament to the hard work and dedication of their entire team.

• Their dedication to innovation was acknowledged in 2020 when they won the "Most Innovative New Product of the Year" award.

• Star Health was also recognized as one of the "Best BFSI Brands" by the Economic Times in 2019, further validating its reputation as a trusted and reliable insurance provider.

Claim Settlement Ratio

The Claim Settlement Ratio (CSR) is an important factor to consider when evaluating the reliability of an insurance company. This ratio measures the proportion of claims that have been successfully settled compared to the total number of claims received by the company in a specific financial year.

Star Health & Allied Insurance Company Limited has achieved a claim settlement ratio of 77.7% for the fiscal year 2021-22. The claim settlement ratio helps you assess the ability of an insurance company to settle claims. It is important to not only consider the current CSR but also review the insurer's track record over the past few years - to ensure whether a company is reliable and dependable.

Solvency Ratio

The solvency ratio is a key measure that helps evaluate the financial strength and stability of an insurance company. It specifically indicates the company's capacity to meet its claim obligations. It measures the extent to which an insurer has enough financial resources to cover potential claims.

According to the regulations set by the Insurance Regulatory and Development Authority of India (IRDAI), insurance companies are required to maintain a minimum solvency ratio of 150%. This ensures that they have sufficient funds to honour claims.

Star Health & Allied Insurance Company Limited has demonstrated strong financial health, as indicated by its solvency ratio of 214% for the period ending on March 31, 2023. This exceeds the minimum requirement, highlighting the company's ability to fulfil its claim obligations effectively.

Network Hospitals

A network hospital has an agreement with your insurance company to provide cashless treatment. These hospitals are specifically listed by either the insurer or the third-party administrator (TPA) associated with the insurer to make the claim settlement process more convenient. This means that if you seek treatment at a network hospital, you may not need to worry about arranging cash upfront to pay for your medical expenses.

If your insurer agrees to a cashless settlement at the network hospital, the hospital bill is directly settled by the insurer or TPA. You are then only responsible for paying expenses that are not covered by your insurance policy, such as consumables, administrative fees, registration fees, and similar charges.

Star Health & Allied Insurance Company Limited has established a robust network of over 14,000+ hospitals to provide you with cashless treatments. And, to check the network hospitals based on your location, go to https://www.starhealth.in/lookup/hospital/. Using this link, you can check whether the your preferred hospital is listed with the insurer and how many hospitals in your vicinity are part of their network.

Customer Service

• Toll-Free
  You can contact Star Health’s customer service team via the toll-free number 1800-425-2255 1800-425-2255 for information about different insurance services and offerings, questions regarding your policies, etc.

• Email
  You can also send an email to chd@shriramgi.comto ask questions, request information, submit documents, etc.

In case of any queries, doubts, etc, here are alternate contact options to get in touch with Star Health & Allied Insurance Company Limited -

• Twitter: https://twitter.com/starhealthins
  

• Facebook: https://www.facebook.com/StarHealth/

• Whatsapp: 9597652225

Other Important Links

• You can login and access your insurance policy-related information conveniently through Star Health's login portal: https://web.starhealth.in/customerportal/login.

• You can keep track of your claims effortlessly with Star Health's user-friendly online platform: https://web.starhealth.in/claims.