Acko General Insurance Company Limited

Acko General Insurance Company Limited is a digital insurance company established in 2016, becoming India's first of its kind. It has swiftly gained momentum and is presently the fastest-growing insurance company in the country. By leveraging technology, it has modernised and simplified the insurance experience, eliminating much of the traditional paperwork and introducing innovative products.

In recent years, Acko General Insurance Company Limited has forged partnerships with renowned digital businesses like Ola, redBus, Amazon, and OYO. Through these collaborations, they have launched unique insurance offerings such as trip insurance, electronics cover, and hotel-stay insurance. These tailored products have received positive feedback from customers and even garnered accolades.

In the financial year 2022-23, Acko General Insurance Company Limited issued a total of 24,28,378 policies and received 3,40,620 claims.

Awards & Recognitions

Acko General Insurance Company Limited has received notable awards for its innovative products and achievements

In 2019, their micro-insurance product designed to protect cab passengers – Ola Trip Insurance, was honoured with the prestigious Golden Peacock Innovative Product award.
Financial Express recognized them as the winner in the Insurance and Savings category in the same year, highlighting their excellence in the industry.
They consistently feature on LinkedIn's Top Startups list, a testament to their ongoing success and prominence in the startup ecosystem.

Claim Settlement Ratio

The Claim Settlement Ratio (CSR) is a crucial measure to evaluate the reliability of an insurance company in terms of claim settlements. It is the ratio of total number of claims settled by an insurer to the total number of claims received by them in a financial year. Acko General Insurance Company Limited achieved a claim settlement ratio of 73.20% in the fiscal year 2021-22.

By examining an insurance company's CSR, you can measure its capability to handle claims. You need to review the Claim Settlement Ratio over the past few years as the insurance company that has a consistent track record is considered credible and dependable.

Solvency Ratio

The solvency ratio reflects an insurance company's ability to meet its claims and financial obligations. Insurers in India are required to maintain a minimum solvency ratio of 150% as per IRDAI regulations.

As of March 31, 2023, Acko General Insurance Company Limited showcased a solvency ratio of 275%, exceeding the minimum requirement. This indicates that they possess ample financial resources to fulfil their claim obligations.

Network Hospitals

Network hospitals have a tie-up with your insurance company to facilitate cashless treatments. If you receive treatment at a network hospital, you don't have to worry about paying cash upfront. Instead, your insurer will directly settle the bill with the hospital. You only need to pay for expenses not covered by your insurance company, such as consumables, administrative fees, and registration fees.

Acko General Insurance Company Limited has a wide list of network hospitals of over 7,100+ hospitals. To check the network hospitals based on your location, you can visit https://www.acko.com/p/health/networkhospitals. Using this link, you can also find the number of hospitals in your vicinity listed with your insurer as well as whether the hospital of your choice is part of their network.

Customer Support

Toll-Free Helpline
If you have any queries related to your insurance policies or Acko General Insurance Company Limited’s services, you can easily contact their customer support team by calling their toll-free number: 1800-266-2256.
Email Support
If you have any questions or wish to discuss any concerns, you can also reach out to Acko General Insurance Company Limited by sending an email to the following addresses:
1. Health: health@acko.com
2. Motor: hello@acko.com

If you have any doubts, queries, or issues, you can get in touch with Acko General Insurance Company Limited via alternate contact options as well -

Twitter: https://twitter.com/AckoIndia
Facebook: https://www.facebook.com/ackoindia/