taxBenefit

Time Remaining to Avail Tax Benefits

(Under section 80C & 80D)
health

Get 90 Lakh Health Cover at Just ₹2K

arrow curve white
life

Buy Life Insurance Now!

arrow curve white

Parivahan Sewa: Comprehensive Guide To India's Transport Services Portal

by SMCIB on Wednesday, 18 December 2024

Parivahan Sewa: Comprehensive Guide To India's Transport Services Portal

Raj always dreaded renewing his driving license.

The memory of his first trip to the RTO still made him cringe- long queues that never seemed to move, cryptic forms with language designed to confuse, and the endless back-and-forth for that one missing document.

His father would often chip in with his own horror stories, recalling entire days wasted in government offices, only to be sent back for some tiny technicality.
 

But everything changed with Parivahan Sewa.

What if renewing a driving license could be as simple as ordering food online?

Raj stumbled upon this digital lifeline that turned a task he once approached with dread into a surprisingly smooth experience. With just a few taps on his smartphone, he completed tasks that once took entire days. No queue, no frustration, and yeah, no endless waiting!

What’s even better?

Parivahan Sewa isn’t just about renewing licenses. Whether you need to pay road tax, check your vehicle’s insurance, buy insurance, view e-challans, or apply for a driving license, it's all only a couple of snaps away. No more skipping work or travelling miles to get the paperwork done. You can handle it all from your couch, with a warm mug of coffee in hand.

This e-platform, which has been developed by the Ministry of Road Transport and Highways, is India's digital response for citizen convenience. Parivahan Sewa promises to value your time, making government services work for you and not against you, whether you’re a first-time vehicle owner nervously applying for your first license or a seasoned driver trying to juggle multiple responsibilities.

This guide is designed to empower citizens with a clear, user-friendly understanding of the digital transport services they can avail themselves of through Parivahan Sewa.
 

What Is Parivahan Sewa?

Parivahan Sewa is a digital initiative by the Government of India (Ministry of Road Transport and Highways) aimed at providing various services related to transportation for Indian citizens.

RTOs issue important documents such as the Driving Licence (D.L.) and Registration Certificate (R.C.) valid all over the country, subject to specific conditions and permissions.

Parivahan Sewa is designed to streamline services and upgrade the working conditions at RTOs, making transportation-related tasks more efficient and user-friendly for everyone.

Parivahan Sewa aims to automate vehicle registration and driving license processes nationwide. The smart card technology simplifies interstate vehicle movement. It also helps build state and national databases for vehicle and driving license information. It's about making the whole system smoother, faster, and more connected.

The Parivahan Sewa Ministry of Road Transport & Highways (MoRTH) is driving the digital transformation of over 1,300 RTOs across the country. They’ve introduced standardised software for issuing key documents like Registration Certificates (R.C.) and Driving Licenses (D.L.), making sure these are valid nationwide.

To tackle the differences in state policies and processes, the SCOSTA committee suggested a more unified approach. So, the National Informatics Centre (NIC) stepped in to create two essential apps—VAHAN for vehicle registration and Sarathi for driving licenses.

These apps were designed to meet both the Central Motor Vehicle Act and state regulations, making everything run more smoothly across the country.
 

Primary Services Provided By Parivahan Sewa Portal

Here’s a quick look at the key services that the Parivahan Sewa Portal brings to the table -

  1. All License Services
    The portal provides a variety of services for both new and existing driving licenses, including:
    1. Online Exam & Appointment: Book or reschedule your online test appointments with ease for any license-related services.
    2. Driver's & Learner's License: Quickly register your vehicle with a hassle-free process.
    3. Driving School License: Apply for a driving school license with ease.
    4. Other License Services: Access all other essential driving license services in one place.
  2. Vehicle Services
    Parivahan Sewa offers a wide range of services for vehicle registration, including:
    1. Vehicle Registration: Access a variety of services related to vehicle registration, all in one place.
    2. Fancy Number Plates Allocation: Secure a personalised number plate or the VIP number for your vehicle—because your ride deserves a unique touch.
    3. National Permits: Simplify the process with quick, online access to national vehicle permits for hassle-free travel across states.
    4. Additional Vehicle Services: Manage loan-related vehicle registrations, including hypothecation, and other essential services with ease.
  3. Manufacturer Services
    The Parivahan Sewa Portal offers valuable services to vehicle and kit manufacturers, including:
    1. VLTD Maker: Track, analyse, and optimise vehicle performance through real-time location data.
    2. SLD Maker: Effortlessly manage and control speed-limiting devices for enhanced safety.
    3. CNG Maker: Support the shift towards eco-friendly, cleaner fuel options.
    4. Homologation: Oversee every stage of a vehicle’s lifecycle, from production to end-of-life management.
  4. Extra Functionalities 
    The Parivahan Sewa Portal also offers convenient services like
  • the mParivahan app for quick access to your documents,
  • the PUCC system to curb vehicle emissions,
  • the eChallan platform for seamless traffic enforcement management,
  • and the Vahan Green Sewa to encourage the use of eco-friendly automotive fuels.

Need a smooth start? Register now and let Parivahan Sewa take you the rest of the way!
 

How To Use Parivahan Sewa?

Here's how you can get started with the Parivahan Sewa Portal -

Step 1: Head To The Registration Portal

To get started, open the Parivahan Sewa Portal on your browser and head to the registration section.

Step 2: Kickstart Your Registration

The procedure for registering starts when you click the "Register" button.

Step 3: Enter Your Personal Details

Fill in the necessary details like your full name, email, mobile number, state, and CAPTCHA, then hit "Register."

Step 4: Confirmation Of Registration

After successful registration, a confirmation message will appear, letting you know everything is set!

Step 5: Verify Your Email

Check your inbox for an OTP (One-Time Password), and click on the "Verify Your Account" link to proceed.

Step 6: Set Your Password

Enter the OTP you received, create a strong password, confirm it, and then click on "Change Password" to secure your account.

Note: Now you’re ready to log in with your new password and access all the services you need!

Navigating The Dashboard And Guide For Key Services

To get started with Parivahan Sewa, just head over to the Parivahan Sewa dashboard, login, and dive into a world of services like vehicle registration, driving license issuance or renewal, and permit applications. You can also check various challans and tax payments and even track application status from the comfort of your couch. And if you're looking for more detailed insights, the dashboard also offers handy reports on:

  • VAHAN Dashboard: It offers a nationwide overview of vehicle registrations and associated services, ensuring seamless accessibility and insights.
  • Sarathi Dashboard: Tracks the issuance of all licenses and permits. It ensures that all the steps in the licensing process can be easily monitored. VAHAN & Sarathi are developed to meet the requirements of the Central Motor Vehicle Act, 1988, and the unique motor vehicle rules of all 36 states, catering to their specific requirements seamlessly.
  • Homologation Dashboard: Displays a comprehensive set of vehicle records across the nation, helping to maintain a transparent and up-to-date record.
  • VLTD Dashboard: Offers a full-scale view of the Vehicle Location Tracking System (VLTS) ecosystem, enabling national vehicle tracking for better monitoring and security.

Want to skip the RTO lines? Parivahan Sewa makes it happen—here’s how!

Benefits Of Using Parivahan Sewa

Here are the many benefits of using the Parivahan Sewa Portal -

  1. Centralised And Streamlined Services
    Parivahan Sewa acts as a one-stop hub by providing a centralised platform for vehicle registration and driving license services, bringing uniformity to over 1,300 Road Transport Offices (RTOs) nationwide. By standardising processes, it eliminates the inconsistencies often caused by differing state policies and outdated manual systems.
     
  2. Convenient And Accessible Online Platform
    Today, it is easy for citizens to access many services, such as license applications, renewing registrations, and paying taxes, without leaving their houses. The in-person visits that were so common to the RTOs have greatly decreased, cutting down long queues and saving precious time.
     
  3. Boosted Efficiency Through Automation
    Parivahan Sewa has revolutionised vehicle registration and driving license services by automating the entire process. This not only speeds up the rollout of government policies but also enhances service delivery for citizens. Plus, with smart card technology in the mix, managing interstate vehicle movement has never been smoother!
     
  4. Enhanced Transparency And Security
    The centralised platforms, VAHAN and Sarathi, create a secure and transparent database for vehicle and driving license details. This allows government departments to instantly access accurate data, which not only strengthens security but also closes loopholes often exploited by middlemen—particularly to take advantage of uneducated or less informed citizens.
     

Integration With Vahan And Sarathi Platforms

The Ministry of Road Transport & Highways entrusted the National Informatics Centre with the task of standardising and implementing VAHAN for vehicle registration and Sarathi for driving licenses. These systems also compile data related to driving licenses and vehicle registrations across all states. Both VAHAN and Sarathi are now seamlessly integrated into the Parivahan Sewa Portal, ensuring a more efficient and unified system.

The Parivahan Sewa Portal is all about digital certification and processes for vehicle and license-related services. Anyone across India can easily log in and check details about their Driving License (DL), Vehicle Registration Certificate (RC), E-Challans, and more.

A deep dive into both is provided for a clearer understanding. Let’s learn below!
 

Vahan: Integrated Solution For Vehicle Registration

  • Dynamic And Comprehensive Vehicle Registration System
    VAHAN Parivahan Sewa is a dynamic and extensive platform made to improve and upgrade the vehicle registration process. It engages the Transport Department to shift focus to more critical tasks by automating key functions like vehicle registration, fitness checks, tax collection, permits, and enforcement.  It operates at different levels of the system, such as RTOs, DTOs, MLOs, and even SDMs. This guarantees productivity and smooth activities at each level.
     
  • Ensuring Compliance With Regulatory Standards
    Designed to align with the Central Motor Vehicle Regulation (CMVR) as well as state-specific Motor Vehicle Regulations, VAHAN flawlessly incorporates all fundamental features to ensure that every process is completely consistent with legal standards. This makes it not just a tool but a reliable solution for meeting regulatory requirements effortlessly.
     
  • Key Services Offered By VAHAN
    VAHAN offers a comprehensive suite of essential services to streamline your vehicle-related needs. It manages everything from new vehicle registrations and renewals to ownership transfers and fitness certificate issuance. The platform also simplifies state-specific tax calculations and payments while seamlessly managing national and interstate permits. In addition to this, VAHAN streamlines enforcement actions and penalty settlements, making vehicle-related processes smoother and more efficient than ever.
     
  • A Seamless Online Platform
    Working hand-in-hand with the Sarathi platform for licensing, VAHAN brings a host of online services to citizens' fingertips. Right from obtaining a driving license to paying taxes and even making updates, almost everything is just a click away.
    Transporters can also easily apply for National Permits for Goods Vehicles and access e-Challan services, all via the Parivahan Sewa Portal. All this provides convenience and
    efficiency and improves service accessibility for users across all states and union territories.

     

Sarathi Parivahan: Comprehensive Driving License And Vehicle Services

  • A Comprehensive Web-Based Platform
    Sarathi Parivahan is a web platform launched by the Ministry of Road Transport and Highways for availing various services related to driving licenses and vehicles. It's like a digital companion for anyone navigating the world of road transport.
     
  • Simplifying Driving License Services
    No more waiting in long lines! Sarathi makes the driving license application procedure easier. From the convenience of your home, you may conveniently schedule appointments, apply for duplicate licenses, monitor the status of your application, and even complete online learner's license tests.
     
  • Expansive Vehicle Services
    Sarathi goes beyond licensing by offering a wide range of vehicle-related services. It has your back when it comes to booking appointments, tracking application statuses, or managing tasks like address changes, duplicate registrations, and ownership transfers. It also simplifies hypothecation processes, fancy number allocations, and the issuance of national permits—making vehicle management hassle-free for everyone.
     
  • Ensuring Compliance And Nationwide Reach
    What makes Sarathi even better is that it’s built to comply with the Central Motor Vehicle Act, 1988, and state-specific rules, ensuring everything is up to code. The platform is up and running in 734 RTOs across 21 states, including Karnataka, making it a reliable, nationwide tool for streamlining road transport services. Whether you're booking an appointment or tracking your application, Sarathi makes it a smooth, hassle-free experience.
     

Mobile App Support

The M-Parivahan mobile app, launched by Shri Nitin Gadkari, the Hon'ble Minister of Road Transport, Highways, and Shipping, has quickly become one of the most popular government apps in India, with over 4 crore downloads. This app is a game-changer for citizens, offering a variety of features like virtual RCs (vehicle registration certificates) and virtual DLs (driving licenses). But here’s the coolest part—M-Parivahan lets you share your RCs with family members and other trusted individuals without the usual fuss.

  1. Introduction And Easy Access
    The mParivahan app, rolled out by the Ministry of Road Transport and Highways, is packed with useful services for driving licenses (DL) and registration certificates (RC). It’s super easy to get started—just head over to the Google Play Store or the Apple App Store, and you can download the app in a flash.
     
  2. Streamlined Complaint Registration And Reporting
    The app takes community involvement to the next level by allowing users to report transport-related issues and even upload photos of road problems. This feature helps ensure quick follow-up and action, boosting responsiveness and making it easier for everyone to contribute to smoother, safer roads.
     
  3. Effortless Vehicle Information Management
    The app allows users to check every one of the fundamental details of their vehicles easily, from insurance validity to their fitness certificates or even Pollution Under Control (PUC) certificates. It thus ensures that you do things in compliance and remain safe on the road.
     
  4. Multilingual Support And Essential Features
    This application has been developed to cater to varied user requirements and offers multiple language options, including English, Hindi, and Marathi. It offers a plethora of useful services, from learner's licenses to DL tests, RC renewals, and so much more.
    Besides RTO details, it contains information like challan and road tax payment methods and even the nearest pollution checking centres- all in one place.
     

How To Apply For Driving License Online With Parivahan Sewa?

Here’s your step-by-step guide to applying for a driving license online through Parivahan Sewa -

Step 1: Visit The Parivahan Sewa Website

Begin by heading over to the official Parivahan Sewa website.

Step 2: Pick Your State

Pick your state from the rundown of choices provided, ensuring you’re in the right region for your application.

Step 3: Go To The Driving License Section

When you're on the site, search for the ‘Driving Licence’ section. From there, click on the ‘New Driving Licence’ or just select ‘Apply for Driving License’ to begin to start.

Step 4: Enter Your Details

Here are the stages involved in the application process for obtaining a driving license, listed in order.

  • Fill in the applicant details.
  • Upload the necessary documents.
  • Upload your photo and signature, if required (this applies only in certain states).
  • Book a slot for the driving license test (if applicable in your state).
  • Complete the fee payment process.
  • Verify the payment status.
  • Print the receipt for your records.

Step 5: Fill Out The Application

Fill in any remaining sections of the application form as instructed.

Step 6: Finalise Your Application

Once everything is filled out, simply click the "Next" button. Then, go to your local RTO office on that scheduled date with your original documents and fee receipt to complete the same process.
 

Documents Required To Apply For Driving License Online

When you are ready to get your driving license online, having the right documents beforehand is key to ensuring things go smoothly. Here's what you will need to have for Parivahan Sewa:

  • Proof Of Age
    For age verification, you can utilise documents like your Aadhaar card, Voter ID, or even your passport (if available). Pick what turns out best for you!
     
  • Proof Of Identity And Address
    To prove your identity and address, options like your Aadhaar card, PAN Card, Voter ID, or Passport (if possible) should do the trick.

Once your application is submitted online, you'll have to take a couple of additional records with you to the RTO:

  • Application Status & Acknowledgement
    Head over to your application status and print out the acknowledgement. This will list all the documents you need to bring to the RTO.
     
  • Form 1 & Form 1A
    Click on Print Form 1 to download both the application form and Form 1A.
     
  • Appointment Letter
    Don’t forget to grab your appointment letter, which can be found right alongside the application status. This confirms your scheduled RTO visit.
     
  • Fee Receipt
    Finally, make sure to take the fee receipt.

E-challan check by vehicle number, PUC, RC status, insurance validity... got it all? Here’s how you can check everything online without stepping foot outside.
 

How To Check Vehicle Insurance Online?

Want to check vehicle insurance through Parivahan Sewa online? Follow these steps-

Step 1: Open The Parivahan Sewa Portal And Log In

From your browser, navigate to the main Parivahan Sewa Portal.

Step 2: Go To The Information Services Section

On the home page of the portal, click on the 'Information Services' tab and select 'Know Your Vehicle Details’.

Step 3: Sign Up For An Account

To sign up, first go to the 'Citizen Login' page and click on the 'Create Account' button.

Step 4: Logging Into Your Account

Use your mobile number and the OTP sent to you to log in after registering.

Step 5: Choose Your State And RTO

From the drop-down menu, select your state and the relevant State RTO, then click on ‘Proceed.’

Step 6: Fill In Your Vehicle Information

Provide your Vehicle Registration Number, complete the CAPTCHA, and click on the ‘Vahan Search’ button to proceed.

Step 7: Check Your Insurance Information

The following page will showcase the RC status and insurance information for your vehicle.
 

How To Apply For Fitness Certificate Online?

Applying for a fitness certificate online through Parivahan Sewa is easier than ever! Just follow these simple steps -

Step 1: Visit The Parivahan Sewa Portal

Open the official Parivahan Sewa Portal.

Step 2: Access Vehicle-Related Services

Go to the homepage of the website, click on 'Online Service,' and then click again on 'Vehicle Related Services' and pick your state from the list.

Step 3: Provide Vehicle Details

First, select the option 'Vehicle Registration Number.' Enter your vehicle's registration number, select the appropriate 'State RTO' from the list, and click on the 'Proceed' button to continue.

Step 4: Select Fitness Certificate Service

The transport department page for your state will pop up, showing a bunch of options. Look for and click on ‘Apply for Fitness Renewal/Re-Apply After Fitness Being Failed.

Step 5: Provide Important Details

Type in your ‘Registration Number,’ the last five characters of your ‘Chassis Number’ (also known as the Vehicle Identification Number or VIN) and your mobile number. Once that’s done, verify everything using the OTP, and then just click the ‘Submit’ button.

Step 6: Review And Select Service Options

Give the information you entered a second look. Decide if you’re applying for a new fitness certificate or renewing the old one. After that, pick a convenient appointment slot at the RTO.

Step 7: Calculate Charges And Complete Payment

Head to the fee calculation tab and decide if you want to pay online or at the RTO. If you go with online payment, the payment gateway page will pop up to process it.

Step 8: Complete Payment And Submit The Challan

Once you’ve paid the fee, download a copy of the payment challan. Make sure to submit it at the RTO.
 

How To Check PUC Certificate Online?

If you’re looking to check your Pollution Under Control (PUC) certificate online through Parivahan Sewa, just follow these straightforward steps to get all the details you need -

Step 1: Visit The Parivahan Sewa Portal

Head over to the official Parivahan Sewa Portal.

Step 2: Access The Online Services Tab

On the homepage, click on the ‘Online Services’ tab and select the ‘PUCC’ (Pollution Under Control Certificate) option from the menu.

Step 3: Open The PUC Certificate Page

A new page will load. Just click on the ‘PUC’ certificate tab at the top.

Step 4: Enter Your Vehicle Information

Fill in the details: your Vehicle Registration Number, and the last five characters of your Chassis Number, complete the CAPTCHA and hit the ‘PUC Details’ button.

Step 5: Check Your PUC Certificate Information

Your PUC certificate details, including its validity, will show up on the screen.
 

How To Check E-Challan Status Online?

Checking your e-challan status online is simple and quick with Parivahan Sewa. For an enjoyable experience, adhere to these steps -

Step 1: Visit The E-Challan Page

Go to the e-challan section on the Parivahan Portal and click on ‘Check Online Services’ at the top left of the page.

Step 2: Select The Challan Status Option

From the drop-down menu, choose ‘Check Challan Status’ to proceed.

Step 3: Enter Your Details

Provide the required information: Challan Number, Vehicle Number, or DL Number. Complete the CAPTCHA verification and hit the ‘Get Detail’ button.

Step 4: View Your E-Challan Information

The e-challan details will appear, showing the status and payment information at the bottom of the page.
 

How To Check RC Status Online?

Check your RC status in Parivahan Sewa quickly with these simple steps -

Step 1: Open The Parivahan Sewa Portal

Open the official Parivahan Sewa Portal.

Step 2: Go To Online Services

On the homepage, click on the ‘Online Services’ tab and choose ‘Vehicle Related Services.’

Step 3: Choose Your State

Under ‘Select State,’ pick the state where the vehicle owner applied for the registration certificate.

Step 4: Enter Vehicle Registration Details

Select the ‘Vehicle Registration Number’ option and input your vehicle’s registration number.

Step 5: Select The Appropriate RTO

From the drop-down menu, select the appropriate State RTO and hit ‘Proceed.’

Step 6: Check The Application Status

A list of options will appear. After choosing "Status," select "Know Your Application Status."

Step 7: Provide Application Information

Just enter your ‘Application Number’ (the RC application number) and finish the CAPTCHA.

Step 8: Submit And View Your Report

Hit ‘Submit,’ then click on ‘View Report’ to check the details and current status of your RC application.
 

How To Contact Parivahan Sewa?

Want to get in touch with Parivahan Sewa? This is how to accomplish it -

Problem Area

Email Address

Contact Number

Timings

Vehicle registration, fitness, tax, permits, fancy numbers, dealer enquiries, etc.

helpdesk-vahan@gov.in

+91 1204925505

06:00 AM - 12:00 Midnight

eChallan related enquiries

helpdesk-echallan@gov.in

mParivahan related inquiries

helpdesk-mparivahan@gov.in

Learner license, driving license, etc.

helpdesk-sarathi@gov.in


In Conclusion,

Parivahan Sewa has truly transformed the way one handles vehicle and license-related tasks. No more serpentine lines, no more stacks to sort out; it's smooth, hassle-free, and time-saving. Whether registration renewal or any form of verification of insurance is to be done, the whole lot is just a click away. The online availability of these services definitely makes life a little less complicated. If someone is looking for reliability and efficiency, Parivahan Sewa would be the way to go!

Disclaimer

The content on this page is generic and shared only for informative and explanatory purposes. It is sourced from multiple online resources and may be subject to change. Kindly seek advice from an expert before making any decisions related to the discussed subject matter.
 

FAQs

The mParivahan app and the Parivahan Sewa Portal both offer vehicle-related services, yet they vary through the specific features they offer. For example, RC details can be viewed on the website but could be downloaded or shared on the mobile as a virtual RC. On the other hand, the app allows users to download a virtual DL, but booking slots for DL must be made on the website. So, while both platforms offer similar services, some features are exclusive to either the app or the website.

Sarathi Parivahan, a key component of the Parivahan Sewa initiative by the Ministry of Road Transport & Highways (MoRTH), focuses on managing driving license-related services in India.

No, you don't need to fill out any forms to pay vehicle tax online through Parivahan Sewa.

To pay road tax on the Parivahan Sewa Portal, visit the website, click on ‘Online Service,’ and choose ‘Check Post Tax.’ Enter your vehicle number, fill in the necessary details, calculate the tax, and complete the payment through the available payment gateway.

You should get in touch with your zonal office or transport department and make sure to carry the original document(s) with you.

To apply for the surrender of COV, go to the Parivahan Sarathi portal, select your state, and choose "Services on Driver's License (Renewal/Duplicate/AEDL/Others)" from the "Driving License" menu. Complete the application form, schedule an appointment, and visit the RTO on the designated date with your original documents. Please note that this service is available only in certain states.

To avail yourself of the service, visit the Parivahan Sewa website, click on 'Register,' and fill in the information provided. Upon successful registration, the email is verified with the OTP, a password is set up, and then you can log in to start using the service.

Indeed, the mParivahan app is an official government app developed by the Ministry of Road Transport and Highways, Government of India. It is the most popular app through which it is very easy to access different transport services along with information about registered vehicles. The app targets the citizens at large and transport operators, whereby they get numerous transport-related services such as Road Tax Payment, applications for various services, and scheduling appointments to the RTO among others.

mParivahan coordinates flawlessly with the Transport National Register and provides real-time information on various transport documents like the RC status, insurance validity, DL status, fitness status, tax status, PUCC validity, permit status, and challan status.

On the contrary, DigiLocker is a cloud storage service for storing your critical government documents, like PAN cards, voter IDs, and educational certificates, in secure safety. It creates a digital safe for very important documents and makes it easy to access everything in one place.

Insurance Knowledge Videos

WhatsApp Icon
icon
SMC Insurance
Insure wise. Be wise.
SMC Insurance

Welcome to SMC.
How may I assist you?