Hero Bike Insurance

Hero MotoCorp, a well-known name in India's bike industry, has a remarkable history dating back to its establishment in 1984. Since then, it has firmly established itself as the leading player in the Indian motorcycle market. Hero motorcycles have not only become a common sight on Indian roads and have also become an integral part of the daily lives of millions of Indians.

Its popularity in India can be attributed to its dedication to producing motorcycles that are affordable, reliable, and fuel-efficient, catering to a broad range of riders. Hero MotoCorp offers a diverse selection of motorcycles, ranging from efficient commuter bikes to stylish and powerful models, ensuring that there is a Hero motorcycle for every Indian consumer.

With a wide network of dealerships and service centres spanning across India, Hero MotoCorp has created a strong presence, ensuring accessibility to customers even in remote areas. Its unwavering commitment to innovation, quality, and customer satisfaction has not only established its status as a trusted brand but has also earned a special place in the hearts of Indian riders.

Why Hero Bike Insurance Matters?

Here are a few reasons why buying Hero Bike Insurance can be beneficial for you –

1️⃣It is a Mandatory Requirement
You should be aware that driving a motor vehicle in public places without a valid motor insurance policy is against the law. According to the Motor Vehicles Act, there are strict consequences for this offence.

For a first-time offence, you can face a fine of Rs. 2000, and for any subsequent violations, the fine increases to Rs. 4000 and the law may even choose to imprison you for up to 3 months.

So, it is crucial to ensure you have proper motor insurance coverage to avoid these legal consequences.

2️⃣It Offers Financial Protection
While buying a vehicle is expensive, repairing it after a major accident can also come with a hefty cost. This is where a Hero two-wheeler insurance policy can help you. It serves as a financial safety net protecting your bank account against accidents, theft, or significant damage incurred by your vehicle.

3️⃣It Covers a Wide Range of Risks
Motor insurance is pretty versatile when it comes to risk coverage. It usually covers a wide variety of contingencies,  including theft, accidents, man-made incidents,  natural disasters, etc. to ensure that you are well-protected whatever happens! Also, it does not just protect your vehicle; it also acts as a financial safeguard for you if you accidentally cause damage or financial losses to someone else or their property.

Types of Hero Bike Insurance Coverage

There are three main types of Hero Bike Insurance coverage –

1. Hero Comprehensive Insurance Policy
   Comprehensive motor insurance offers complete and enhanced coverage. It not only covers damages to your vehicle but also safeguards you against third-party liabilities. In other words, it provides protection for both your vehicle and any harm it may cause to a third party or their property.
    
2. Hero Third-Party Insurance Policy
   Third-party motor insurance is the fundamental and mandatory coverage required by law when driving a motor vehicle in India. It serves as a legal requirement and covers any injuries or losses caused to a third party or their property involving your vehicle.
    
3. Hero Standalone Own-Damage Insurance Cover
   The standalone own-damage motor insurance policy covers the damages sustained by your own vehicle due to situations like fire, rain, theft, etc. If you file a claim under this policy, it will provide compensation to cover the costs of repairing your vehicle.

Factors to Consider When Choosing Insurance

Keep these key factors in mind before buying a Hero two-wheeler insurance policy –

✅Assess Your Needs
Start your motor journey by understanding what you truly need. Choose the Hero bike insurance coverage that suits your needs and consider any extra features or add-ons you might require.

✅Type of Coverage
After understanding your needs, you can then decide between a Hero third-party policy and a Hero comprehensive policy.

You can choose a Hero third-party bike insurance policy if you –

• Do not drive often.
• Are confident that you will not damage your vehicle.
• Want to keep your insurance premiums low.

In all other situations, it is best to choose a Hero comprehensive bike insurance policy.

✅The Cover Amount
When it comes to the cover amount of your motor insurance policy, it is important to understand the concept of Insured Declared Value (IDV). This is the estimated market value of your vehicle and represents the maximum amount the insurance company will pay when you make a claim under your motor insurance policy.

So, when selecting a policy, be sure to choose one with an adequate IDV. Opting for a lower IDV might reduce your premiums, but it can create problems when you need to make a claim. There could be situations where the loss or damage exceeds the chosen IDV, such as when your vehicle gets stolen. This can lead to out-of-pocket costs.

✅Tailor Your Policy
You have the flexibility to customise your base Hero two-wheeler insurance policy to match your specific needs. This is where add-ons come in. They are optional benefits you can include in your base policy at a certain extra cost. These add-ons offer additional protection for your vehicle and offer a payout on the happening of specific contingencies. You can choose from a range of add-ons such as NCB Protector Cover, Zero Depreciation Cover, Roadside Assistance Cover, Personal Accident Cover, etc. Thus, ensure you select the right add-ons that align with your needs to enhance your coverage effectively.

✅Choose Deductibles
A deductible is a predefined portion of the claim amount that you need to pay when you make a claim, before the insurer steps in to cover the rest.

Motor insurance policies come with two types of deductibles -

👉Compulsory Deductible
This amount is determined based on your vehicle's CC (cubic capacity). You will mandatorily need to pay this every time you make a claim. It does not impact your premium.

👉Voluntary Deductible
As the name implies, you voluntarily opt for this deductible. So, when you make a claim, you will pay both the compulsory and voluntary deductibles. The important thing to note is that your premium is influenced by this deductible.  The higher the voluntary deductible, the lower your premium will be.

✅Network Garages
When you make a claim, the insurance company can settle it in two ways – either as a Reimbursement Claim or a Cashless Claim.

To have your claim settled in a cashless manner (without you having to pay anything upfront), it is important to get your vehicle repaired in a network garage. A network garage is essentially a workshop or repair shop that has a tie-up with the insurance company.

When your vehicle is repaired in a network garage, you do not have to worry about arranging the funds yourself. Here, the insurer directly settles the bills with a network garage directly and you are only responsible for expenses like deductibles, depreciation (if applicable), consumables charges (if applicable), etc.

When you choose an insurance company, ensure it has tie-ups with a high number of garages, including your preferred ones and those near your home or workplace.

✅Assess The Policy’s Terms and Conditions
Before signing up for a policy, it is essential to thoroughly review its terms and conditions. Take enough time to understand what’s covered and not covered by the policy, so you know what you’re in for and don’t face any shocks later.

✅Choose the Personal Accident Cover
A Personal Accident Cover is a mandatory requirement for owner-drivers as per government regulations. It acts as a financial safety net if you get permanently disabled or pass away due to an accident. If you haven't already included it in your policy, it is recommended to do so. Failure to have this cover could result in claim rejections.

Steps to Buy Hero Bike Insurance

You can buy Hero two-wheeler insurance either online or offline.

👉Online Process
Buying Hero bike insurance online is a very simple process and here are the steps you need to follow –

1. You can either visit the insurance company's website or go to a web aggregator or broker's website.
    
2. Once you are on the website, select the ‘Two-Wheeler’ option.
    
3. You will be prompted to enter your vehicle number, after which, all your vehicle details will be automatically retrieved.
    
4. Verify that all the details are accurate before proceeding ahead.
    
5. If you don't remember your vehicle number or the details are not automatically captured, you will need to provide information like the place of registration, make and model, registration year, etc.
    
6. After entering the necessary details, you will be directed to a page where you can see insurance quotes for your vehicle.
    
7. Review the details and choose a policy that best fits your needs.

👉Offline Process
If you prefer not to purchase the policy online, you also have the option to buy it offline. This can be done by visiting either the insurance company's office or an agent's office by following these steps -

1. At the office, you will need to provide your personal details and information about your vehicle. The agent will then guide you through the process of purchasing the policy.
2. When dealing with them, you should ensure to communicate your specific requirements so that the suggested plan aligns with your needs.
3. Before finalising the purchase and making the payment, you should carefully review all the details and fully understand the terms and conditions.
4. Once the payment is complete, your agent will assist you in obtaining the physical copy of the policy documents.

Benefits of Comprehensive Coverage

A comprehensive policy is a type of motor insurance that offers extensive coverage. It protects your vehicle from various risks and also covers damages or injuries caused to third parties or their property.

Listed below are some of the advantages of having a Hero comprehensive bike insurance policy –

1️⃣The policy shields your vehicle from a broad spectrum of risks, including accidents, theft, natural disasters, etc.

2️⃣You have the flexibility to enhance your coverage by choosing add-ons such as zero depreciation cover, consumables cover, roadside assistance, etc.

3️⃣In the unfortunate event of accidental disability or death, a comprehensive policy provides financial compensation.

4️⃣It also safeguards you against any damages or liabilities incurred by third parties or their properties.

Tips to Lower Hero Bike Insurance Premiums

Here are some tips that will help you reduce your Hero Bike Insurance premiums –

💁Comparison is Key
Start by comparing the policies offered by different insurance companies and examining their premium rates. You can use online platforms to get comparisons of various premium amounts and other benefits.

💁Select the Right Deductible
As mentioned earlier, a deductible is the portion of the claim amount that you need to pay out of your own pocket before your insurance company covers the rest. Deductibles are mainly of two types –

👉Compulsory Deductible
This is a fixed amount mandated by IRDAI, and you must pay it when you make a claim. This does not have an impact on your motor insurance premium.

👉Voluntary Deductible
You have the option to voluntarily pay a deductible amount. This is in addition to the compulsory deductible and is to be paid every time you file a claim. The higher the voluntary deductible, the lower your premium amount will be.

💁Stay Safe on the Road
How you drive on the road matters. If you drive safely and abide by traffic rules, this lowers the risk of mishaps. And, fewer accidents lead to a lower need for making claims.

When you maintain a claim-free record throughout the policy year, your insurance company rewards you with a No Claim Bonus discount. This discount reduces your premium at the time of renewal.

The No Claim Bonus can vary, ranging from 20% to a maximum of 50%. So, safe driving not only keeps you secure on the road but also saves you money on your policy.

💁Avoid Claims for Minor Damages
When you have a minor accident resulting in minimal damage, such as a scratch or a small dent on your vehicle, it is a good idea to cover the repair costs yourself. Filing a claim for such minor incidents can reset your accumulated No Claim Bonus to zero. You can actually save more money by covering smaller expenses yourself instead of making claims.

💁Transfer Your NCB to a New Policy
If you are considering selling your current vehicle and getting a new one, you should keep in mind that the new vehicle requires motor insurance coverage too. In that case, you can transfer your existing No Claim Bonus (NCB) to the new motor insurance policy to cut down costs. To do this, you will need to obtain an NCB retention letter from your previous insurance provider and then provide it to your new insurer.

💁Install Security Devices
You can also enjoy motor insurance discounts by equipping your vehicle with certified anti-theft devices. Consider installing gear locks and theft alarms that are certified by ARAI (Automotive Research Association of India). These security measures can help lower your motor insurance costs.

💁Choose Add-Ons Wisely
Add-ons are designed to broaden your base coverage, but they come with an additional premium. Some of the add-ons available with the Hero Two-Wheeler Insurance Policy include zero-depreciation cover, NCB protection cover, roadside assistance, etc. Please keep in mind that you select only those add-ons that align with your specific needs.

Hero Bike Insurance Claim Process and Documentation

There are two types of claims –

👉Cashless Claims
Cashless claims, as the name suggests, are settled without requiring you to pay money upfront. The insurer directly settles the repair expenses with the garage where your vehicle is being fixed. It is important to note that a cashless claim is only approved if the vehicle is repaired at a garage listed with the insurance company's network.

👉Reimbursement Claims
When it comes to reimbursement claims, you initially cover the repair expenses at the workshop or garage and later request reimbursement from the insurer by providing the necessary documents. Once approved, the claim amount will be deposited into your bank account. This option is used when repairs are done at garages that are not on the insurer's approved list.

Hero Bike Insurance Claim Process

👉Cashless Claims
Here's a step-by-step guide to help you file a cashless claim under your Hero Bike Insurance –

1. If your vehicle is involved in an accident, promptly inform the insurance company, providing a detailed account of the incident and the resulting damages.
2. Share the name and address of the garage where your vehicle will be repaired. As mentioned earlier, you must take your vehicle to a garage within the insurance company's network for cashless claims.
    
3. In cases involving a third party or accidental death, the insurance company may request a copy of the First Information Report (FIR).
    
4. Once the insurance company has all the necessary details, they will appoint a surveyor who will visit the garage to assess your vehicle's condition.
    
5. If the surveyor approves the claim, the garage can proceed with the repair work. They will need specific documents for this purpose.

Documents to be Signed by You
As a customer, there are several documents you may need to sign during the insurance claim process –

• Claim Form
• Satisfaction Voucher; this document secures your consent before releasing the claim payment. It confirms your satisfaction with the vehicle repairs.
• Discharge Voucher; this document is signed during claim settlement. This document specifies the payable amount and you acknowledge the same by signing the form.

Documents to be Shared by You
You will need to provide the following documents –

• RC copy
• Driver's licence
• ID proof
   

6. Once the repair work is finished, the garage will send the repair bill and invoice directly to the insurance company. The insurer will review the documents and subtract the compulsory deductibles and any consumable charges from the final bill amount. The approved amount will then be paid to the garage. You will only need to settle the compulsory deductible and consumable charges directly with the garage.

👉Reimbursement Claim Process under Hero Bike Insurance
Here are the series of steps you need to follow to file a  reimbursement claim under your Hero Bike Insurance in the event of an accident –

1. Intimate your insurer about the accident as fast as possible.
    
2. You will then need to submit certain documents, which can vary among insurers. These typically include a completed claim form, the workshop's repair estimate, and an FIR copy for third-party involvement or accidents involving fatalities (if applicable).
    
3. The insurance company will send a dedicated surveyor to assess your vehicle at the garage. Once the surveyor approves the claim, the repair work can begin.
    
4. After the repairs are done, you will need to pay the entire bill amount to the garage.
    
5. Next, you will have to send the repair bill, invoice, and any requested documents to your insurance company to request reimbursement.
    
6. Once your documents are verified, the approved claim amount will be transferred to your bank account by the insurance company.

List of Required Documents

You will need to submit the following documents to process your claim –

• A completed claim form that is duly signed and filled out.
• A copy of your motor insurance policy.
• Tax payment receipt.
• The garage repair estimate – signed and stamped by the garage.
• Original repair invoice and payment receipt – both signed and stamped by the garage.
• Claims discharge and satisfaction voucher that is duly signed, including a revenue stamp.
• Both the original and a verified photocopy of your driving licence.
• The original and a verified photocopy of your vehicle Registration Certificate (RC).
• PAN Card
• Aadhar Card
• Pollution under control certificate copy.
• A cancelled cheque/passbook.

Conclusion

1. Hero MotoCorp, established in 1984, has emerged as the dominant force in the Indian motorcycle market, with its motorcycles not only being a common sight on Indian roads but also an integral part of daily life for millions of Indians.
2. According to the government rules, all two-wheelers must have at least third-party insurance to drive on the road.
3. Hero Bike Insurance covers various risks, including theft, accidents, natural disasters, etc. and even liability to third parties and property.
4. It comes in three types - comprehensive, third-party, and standalone own-damage insurance.
5. When choosing insurance, consider your needs, the type of coverage, the Insured Declared Value (IDV), customisation, deductibles, network garages, and more.
6. To get Hero Bike Insurance online, visit an insurer's website or use a web aggregator to select a suitable policy. Alternatively, you can visit an insurer's office or agent to buy your policy.
7. To lower your Hero Bike Insurance premium, compare policies, drive safely, avoid small claims, transfer your NCB to a new policy, install certified security devices, and select add-ons only when necessary.
8. Claims can either be cashless (carried out at network garages) or reimbursement-based.