Reliance General Two Wheeler Insurance

What Does It Cover?

?Section I: Own Damage

Reliance General Two Wheeler Insurance provides financial protection against loss or damage to your vehicle and its accessories in the event of -

• Fire, explosion, self-ignition, or lightning.
• Riot and strike.
• Burglary, housebreaking, or theft.
• Earthquake (including fire and shock damage).
• Accidental external factors.
• Flood, storm, typhoon, inundation, hurricane, tempest, cyclone, hailstorm, frost.
• Malicious acts.
• While in transit by rail, road, lift, elevator, air, or inland waterway.
• Landslide or rockslide.
• Terrorist activities.

This includes a deduction for depreciation on replaced parts, with rates as follows –

• Rubber, nylon, plastic parts, tyres, tubes, batteries, and airbags at 50%.
• Fibreglass components at 30%.
• No depreciation for glass parts.
• For all other parts, including wooden ones, depreciation rates will follow this schedule –

• When it comes to painting, a 50% depreciation rate applies exclusively to the material cost of the total painting charges. For a cumulative bill for painting charges, the material component will be regarded as 25% of the total painting charges for calculating depreciation.

?Section II: Liability to Third Parties

Reliance General Two Wheeler Insurance will safeguard you against -

• Death or bodily injury to any person.
• Damages caused to property that does not belong to you and is not in your custody or your control.

?Section III: Personal Accident Cover for Owner-Driver

Personal Accident (PA) Cover in motor insurance is a financial safety net against the potential consequences of physical disability or death resulting from an accident. This coverage is bundled with your vehicle insurance, and akin to general insurance,  it provides financial compensation in the event of an accident.

Reliance General Two Wheeler Insurance will provide compensation if the owner-driver experiences death or bodily injury, as per the scale provided below –

Note: Specific terms and conditions may apply.

What Is Not Covered?

The insurance company will not be responsible for any payments in the event of -

• Consequential loss, wear and tear, depreciation, mechanical or electrical breakdowns, or failures.
• Damage to tyres and tubes, except when your vehicle is also damaged at the same time. In this case, the insurer’s liability will be limited to 50% of the replacement cost.
• Loss of or damage to accessories due to burglary, housebreaking, or theft unless your vehicle is stolen at the same time.
• Any accidental loss or damage that occurs when you or anyone driving the vehicle with your consent is under the influence of alcohol or drugs.

Insured Declared Value (IDV)

The IDV represents the estimated market value of your two-wheeler. It is the maximum payout you will receive from your two-wheeler insurance in the event of a claim. The IDV is subject to annual adjustments because of depreciation.

Here are different depreciation rates that are used to determine the IDV of the vehicle –

 

General Exceptions

Under Reliance General Two Wheeler Insurance, the insurance company will not be responsible for –

• Accidental loss, damage, or liability that occurs outside the specified geographical area.
• Claims arising from contractual obligations.
• Accidental loss, damage, or liability if your vehicle is used in a manner not in line with the 'Limitations as to Use.'
• Accidental loss, damage, or liability if your vehicle is driven by or intended to be driven by anyone other than the driver specified in the driver's Clause.
• Accidental loss or damage to any property, or any associated expenses from consequential losses.
• Liability of any kind, whether directly or indirectly caused by ionising radiations or contamination by radioactivity from nuclear fuel or nuclear waste combustion. Here, combustion refers to any self-sustaining nuclear fission process.
• Accidental loss, damage, or liability resulting from or related to nuclear weapons material.
• Any accidental loss, damage, or liability, whether directly or indirectly, caused by war, invasion, actions of foreign enemies, hostilities, etc. or resulting from any direct or indirect consequences of these events. In the event of a claim, you must prove that the accidental loss, damage, or liability is not related to the mentioned events or their consequences. If such proof is not provided, the insurer will not be responsible for any payment.

 

Add-Ons

1. No Claim Bonus Retention Cover
This add-on lets you retain the current applicable No Claim Bonus (NCB) during the policy's renewal, regardless of what is mentioned in Section I of Reliance General Two Wheeler Insurance. You can include this in your policy by paying an extra premium.

The benefit of this cover is applicable –

• For a single approved accidental claim within the policy period.
• Only if the total claim payment made during the policy period is less than 25% of the IDV value as stated in the Reliance General Two Wheeler Insurance policy schedule.

Note: The coverage is subject to the policy's terms, exceptions, conditions, and limitations.

2. Nil Depreciation Cover
If you opt for this add-on, the insurer will compensate you for approved partial loss claims without accounting for depreciation on parts, except for tyres and tubes, regardless of anything in section I of Reliance General Two Wheeler Insurance. It is available at an extra premium.

Here are some of the conditions associated with this coverage –

• It is available for a maximum of two accidents during the policy period.
• No coverage will be provided for total loss, constructive total loss, or theft claims.
• The coverage is applicable only when your vehicle is repaired by the insurer’s authorised dealer/repairer.

Note: The coverage is subject to the policy's terms, exceptions, conditions, and limitations.

3️. Total Cover
If you opt for this add-on, the insurer will provide compensation (as stated in the policy document) to you for expenses related to the registration fee, OCTROI, and any other government charges for your vehicle along with the insurance premium in the event of total loss or theft. The add-on is available at an extra premium.

The coverage is subject to the following conditions -

• It will be paid only for total loss, constructive total loss, or theft claims.
• Road tax and insurance premiums will be paid on a prorated basis for the remaining duration of the policy period.

Note: The coverage is subject to the policy's terms, exceptions, conditions, and limitations.

4️. Reliance Two Wheeler Package Policy Easy Monthly Instalment EMI Protection for Two Wheeler Cover

If you opt for this add-on, the insurer will basically compensate you for the due EMIs of your insured vehicle if it has been kept in an authorised garage for more than 30 consecutive days after an accident. These 30 days are counted from the date of claim notification and the delivery of the vehicle to the insurer’s authorised garage. The insurer will pay you the EMI amounts after the completion of these 30 days but before the repairs are finished and the intimation is sent to you, regardless of what is mentioned in section I of Reliance General Two Wheeler Insurance.

This compensation is subject to a maximum limit as specified in the policy schedule and the add-on is available at an extra premium.

The insurer will not be responsible for any of the following situations –

• Any EMI payment due after notifying the completion of repairs covered by the policy.
• Any EMI or additional payment due because of default, non-payment, or delayed payment to the bank/financial institution.
• Theft or the total loss of the vehicle.
• The auto loan amount exceeds the Insured's Declared Value (IDV) of the vehicle.
• The auto loan has already been settled by you during the policy period.
• Delays in submitting the necessary documents for own damage claims, as specified in the claim form, beyond 30 days or any extended time granted by the insurer from the date of claim notification.

In the event of a claim, the payment will be made to the bank/financial institution responsible for the vehicle's hypothecation, hire-purchase, or lease arrangements. The maximum liability of the insurer under this add-on is limited to the sum insured mentioned in the schedule and is determined by the number of EMIs chosen by you for coverage.

5. Daily Allowance Benefit
If you pay an additional premium, the insurer will compensate you if you cannot use your vehicle due to risks mentioned in section I of Reliance General Two Wheeler Insurance. You will get a daily allowance according to your chosen plan if you make a claim for loss or damage incurred to your vehicle. You will receive this allowance only when your vehicle is repaired at one of the insurer’s authorised network garages for more than 2 days.

But this is applicable only if the duration (from when you deliver the vehicle to the insurer’s authorised network garage and inform the insurer to the day it is discharged) is longer than the specified number of days. If the claim for loss or damage is not valid under the policy, this add-on will not pay out.

You will receive a specific amount per day, as mentioned in your policy schedule and based on your chosen plan, up to a maximum number of days specified in your policy schedule for loss or damage to your vehicle, except in cases of total loss or constructive total loss.

If your vehicle gets stolen and is not found within 90 days, you will receive a lump sum as part of the daily allowance benefit - depending on the plan you chose.

Once your vehicle leaves the garage, there will not be any more payments for the specific accidental loss or damage. And, the insurer will not take responsibility for delays caused by late vehicle delivery to the garage.

Note: Specific conditions will apply.

6. Daily Allowance Benefit Plus
When you pay an extra premium, the insurance company will compensate you if you cannot use your vehicle due to risks mentioned in section I of Reliance General Two Wheeler Insurance. Here's how it works.

You will receive this allowance only when your vehicle needs to be kept at one of the insurer’s authorised network garages for more than 2 days for repairs. And, the allowance will be given only if you make a claim for loss or damage to your vehicle, and the time taken (from when you deliver the vehicle to the insurer’s authorised network garage and inform the insurer till its delivery) is longer than the specified number of days.

You will receive a specific daily amount, as mentioned in your policy schedule and based on your chosen plan, for each day your vehicle is unavailable due to loss or damage, excluding cases of total loss or constructive total loss. This add-on will not pay out if there is no valid claim for loss or damage under the policy.

If your vehicle is stolen and not recovered within 90 days, you will receive a lump sum payment as part of the daily allowance benefit - depending on the plan you choose.

Once your vehicle leaves the garage, no additional payments will be made for specific accidental loss or damage. The insurer will not be responsible for any delays caused by late vehicle deliveries to the garage.

Note: Specific conditions will apply.

7. Helmet Cover
If you pay the extra premium mentioned in the schedule, the insurer will cover the cost of replacing a helmet of the same type and model if yours is damaged or destroyed in an accident involving your vehicle.

This coverage will be applicable only for a maximum of one accident during the policy period. And, it will not offer coverage for theft claims and any helmet damage caused by deterioration or normal wear and tear.

Note: The coverage is subject to the terms, exceptions, conditions, and limitations of the policy.

8️. Emergency Hotel Accommodation
When you pay an extra premium, the insurance company will provide you with an allowance, as specified in the policy schedule, for your hotel accommodation. This is applicable in case of theft or an accident involving your vehicle, as specified in Section I of this policy.

The benefit is applicable only if –

• You are travelling in your vehicle at least 200 kilometres away from the address provided in the proposal form. The insurer will cover up to the maximum amount specified in the policy schedule.
• Your vehicle is stolen or involved in an accident and cannot be driven.

However, the coverage is subject to the terms, exceptions, conditions, and limitations of the policy.

9️. Voluntary Deductible
When you opt for a Voluntary Deductible you are basically taking responsibility for a part of the claim. It will be paid by you. This can potentially lower the chances of claims, and hence, insurers offer a discount when you go for this deductible.

So, if you choose a voluntary deductible, your premium will be reduced by a specific percentage. Whenever you make a claim, you will need to pay the chosen voluntary deductible amount before the insurance company steps in to provide coverage. If the insurer's expenses include any amount that you are responsible for, you must reimburse that amount to them promptly.

Note: Specific conditions will apply

10. Additional Limit of TPPD
By paying an extra premium, you can get additional protection beyond what is mentioned in the policy. This means that the insurance company will give you additional compensation for specific damages to property that does not belong to you or is not under your care, as outlined in the policy schedule.

Note: The coverage is subject to certain terms and conditions.

11. EMI Protection Cover
If your vehicle is involved in an accident and needs to be kept in the authorised garage for repair work for more than 21 consecutive days, the insurer will cover your EMI payments for your auto loan up to the sum insured. The number of days is calculated from the date you inform the insurance company or when you deliver the vehicle to the garage (whichever is later) and before the repairs are completed and informed to you.

 

This coverage applies if it is mentioned in your policy schedule and you pay an extra premium. It is subject to the terms, conditions, and exclusions mentioned in the policy.

The insurer will not provide coverage under this add-on if –

• Any EMI payments or additional charges result from your failure to pay, delay in payment, or default on any amount owed to a bank or financial institution.
• Your two-wheeler is stolen/declared a total loss.
• Your auto loan exceeds the insured declared value (IDV) of your vehicle.
• You have already settled your auto loan during the policy period and no EMI payments are due while your vehicle is being repaired.
• There’s a delay in providing the necessary documents for your own damage claim beyond 21 days, or beyond any extended time the insurer allows from the date of claim notification.
• Any losses, whether directly or indirectly, result from government or public authority restrictions imposed as a result of an epidemic, pandemic, or disease outbreak.

In the event of a claim, the payment will be made in favour of the bank or financial institution that holds your vehicle through hypothecation, hire purchase, or lease agreements. If you have already paid the EMI for your auto loan during the repair, the payment will be made directly to you.

The insurer’s maximum payment for a single EMI under this add-on is limited to the sum insured as stated in the policy schedule and is determined by the number of EMIs you have chosen.

Note: Specific conditions will apply.

12. Consumable Expenses
A two-wheeler that has undergone extensive damage will need numerous consumable items to be used during the repair work; that could cost you quite a bit. In case of any damage, this add-on will cover the consumable costs, and the repair expenses will be covered by the policy, thereby ensuring complete financial protection.

Under this coverage, consumables refer to items like lubricants, engine oil, gearbox oil, distilled water, grease, nuts, bolts, screws, oil filters, bearings, brake oil, washers, clips, fuel filters, and similar items, except for fuel.

The add-on will not offer coverage for -

• Consumables not related to an own damage claim admissible under section I (own damage) of the policy.
• Claims not admissible under section I (own damage) of the policy.
• Loss or damage if the vehicle is not repaired at an authorised garage.

Note: Specific conditions will apply.

 

13. No Claim Discount One Step Down Cover
If you pay an additional premium, the insurance company will offer a No Claim Bonus (NCB) at the renewal time for one approved accidental claim during  the policy period as per the table below -

NCB running on existing RGICL Policy	Revised applicable NCB available at renewal
65%	50%
50%	45%
45%	35%
35%	25%
25%	20%

 

This is regardless of what is stated in section I of this policy.

Note: The coverage is subject to the policy's terms, exceptions, conditions, and limitations.

14. Replacement Lock Insurance
If you pay an extra premium, the insurance company will cover the cost of replacing and recoding the locks and keys of the same type and model in the event of loss, damage, or destruction of the keys of your vehicle. They are liable to cover only one approved accidental claim during the policy period and the coverage will not exceed the specified amount mentioned in the policy schedule.

To avail of this coverage, you must have your vehicle repaired at the insurer’s authorised dealer or repairer.

If the damage to your vehicle is only related to the keys due to a specific accident, the insurer will retain your current No Claim Bonus (NCB) when you renew your policy.

Note: The coverage is subject to the terms, exceptions, conditions, and limitations mentioned in the policy.

15. Engine Protector Cover
If you pay the extra premium mentioned in the schedule, the insurer will cover the repair and replacement costs of internal parts of the engine, gearbox, transmission, or differential assembly in case they get damaged due to water logging.

The add-on will not offer coverage for -

• Damage or loss that is already covered by the manufacturer's warranty, part of a recall campaign, or part of regular maintenance.
• Any worsened damage, including corrosion, because of delays in notifying the insurer or getting the vehicle out of a waterlogged area.
• The cost of lubricants in cases of loss due to leakage and flushing of consumables.
• Claims for repairs done without the insurer’s prior approval.

Note: Specific conditions will apply